WILD IVY IS THE OPERATOR OF WWW.WILD-IVY.COM
UPDATED: 28TH AUGUST 2024
OUR STORE IS HOSTED ON WIX.COM. THEY PROVIDE US THE ONLINE E-COMMERCE PLATFORM THAT ALLOWS US TO SELL OUR PRODUCTS AND SERVICES TO YOU.
AGREEMENT TO TERMS
THIS WEBSITE IS OPERATED BY BRANCHED STUDIO, THROUGHOUT THE SITE, THE TERMS 'WE', 'US' AND 'OUR' REFER TO BRANCHED STUDIO. THESE TERMS OF USE CONSTITUTE A LEGALLY BINDING AGREEMENT MADE BETWEEN YOU, WHETHER PERSONALLY OR ON BEHALF OF AN ENTITY ('YOU') AND BRANCHED STUDIO CONCERNING YOUR ACCESS TO AND USE OF THE HTTP://WWW.WESTAVENUE.CO.UK WEBSITE SWELL AS ANY OTHER MEDIA FORM, MEDIA CHANNEL OR MOBILE WEBSITE LINKED OR OTHERWISE CONNECTED THERETO.
YOU AGREE THAT BY ACCESSING THE SITE, YOU HAVE READ, UNDERSTOOD AND AGREED TO BE BOUND BY ALL OF THESE TERMS OF USE. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.
THE SITE IS INTENDED FOR USERS WHO ARE AT LEAST 18 YEARS OLD, PERSONS UNDER THE AGE OF 18 ARE NOT PERMITTED TO USE OR REGISTER FOR THE SITE.
PROPERTY RIGHTS
UNLESS OTHERWISE INDICATED, THE SITE IS OUR PROPRIETARY PROPERTY AND ALL SOURCE CODE, DATABASES, FUNCTIONALITY, SOFTWARE, WEBSITE DESIGN, AUDIO, VIDEO, TEXT, PHOTOGRAPHS, AND GRAPHICS ON THE SITE (COLLECTIVELY THE 'CONTENT') AND THE TRADEMARKS, SERVICE MARKS, AND LOGOS CONTAINED THEREIN (THE 'MARKS') ARE OWNED OR CONTROLLED BY US OR LICENSED TO US, AND ARE PROTECTED BY COPYRIGHT AND TRADEMARK LAWS.
NO PART OF THE SITE AND NO CONTENT OR MARKS MAY BE COPIED, REPRODUCED, AGGREGATED, REPUBLISHED, UPLOADED, POSTED, PUBLICLY DISPLAYED, ENCODED, TRANSLATED, TRANSMITTED, DISTRIBUTED, SOLD, LICENSED, OR OTHERWISE EXPLOITED FOR ANY COMMERCIAL PURPOSE WHATSOEVER, WITHOUT OUR EXPRESS PRIOR WRITTEN PERMISSION.
USER REPRESENTATIONS
BY USING THE SITE, YOU REPRESENT AND WARRANT THAT' (1) ALL REGISTRATION INFORMATION YOU SUBMIT WILL BE TRUE, ACCURATE, CURRENT AND COMPLETE; (2) YOU WILL MAINTAIN THE ACCURACY OF SUCH INFORMATION AND PROMPTLY UPDATE SUCH REGISTRATION INFORMATION AS NECESSARY; (3) YOU HAVE THE LEGAL CAPACITY AND YOU AGREE TO COMPLY WITH THESE TERMS OF USE; (4) YOU ARE NOT A MINOR IN THE JURISDICTION IN WHICH YOU RESIDE; (5) YOU WILL NOT ACCESS THE SITE THROUGH AUTOMATED OR NON-HUMAN MEANS, WHETHER THROUGH A BOT, SCRIPT, OR OTHERWISE; (6) YOU WILL NOT USE THE SITE FOR ANY ILLEGAL OR UNAUTHORISED PURPOSE; AND (7) YOUR USE OF THE SITE WILL NOT VIOLATE ANY APPLICABLE LAW OR REGULATION.
IF YOU PROVIDE ANY INFORMATION THAT IS UNTRUE, INACCURATE, NOT CURRENT, OR INCOMPLETE, WE HAVE THE RIGHT TO SUSPEND OR TERMINATE YOUR ACCOUNT AND REFUSE ANY AND ALL CURRENT OR FUTURE USE OF THE SITE.
USER REGISTRATION
YOU MAY REGISTER WITH THE SITE, TO MAKE AN ACCOUNT. YOU AGREE TO KEEP YOU PASSWORD CONFIDENTIAL AND WILL BE REPONSIBLE FOR ALL USE OF YOUR ACCOUNT AND PASSWORD. WE RESERVE THE RIGHT TO REMOVE, RECLAIM, OR CHANGE A USERNAME YOU SELECT IF WE DETERMINE, IN OUR SOLE DISCRETION, THAT SUCH USERNAME IS INAPPROPRIATE, OBSCENE, OR OTHERWISE OBJECTIONABLE.
PROHIBITED ACTIVITIES
YOU MAY NOT ACCESS OR USE THE SITE FOR ANY PURPOSE OTHER THAN THAT FOR WHICH WE MAKE THE SITE AVAILABLE. THE SITE MAY NOT BE USED IN CONNECTION WITH ANY COMMERCIAL ENDEAVORS EXCEPT THOSE THAT ARE SPECIFICALLY ENDORSED OR APPROVED BY US.
AS A USER OF THE SITE, YOU AGREE NOT TO:
• SYSTEMATICALLY RETRIEVE DATA OR OTHER CONTENT FROM THE SITE TO CREATE OR COMPILE, DIRECTLY OR INDIRECTLY, A COLLECTION, COMPILATION DATABASE, OR DIRECTORY WITHOUT WRITTEN PERMISSION FROM US.
• TRICK, DEFRAUD, OR MISLEAD US, ESPECIALLY IN ANY ATTEMPT TO LEARN SENSITIVE ACCOUNT INFORMATION SUCH AS USER PASSWORDS.
• CIRCUMVENT, DISABLE, OR OTHERWISE INTERFERE WITH SECURITY-RELATED FEATURES OF THE SITE, INCLUDING FEATURES THAT PREVENT OR RESTRICT THE USE OR COPYING OF ANY CONTENT OR ENFORCE LIMITATIONS ON THE USE OF THE SITE AND/OR THE CONTENT CONTAINED THEREIN.
• DISPARAGE, TARNISH, OR OTHERWISE HARM, IN OUR OPINION, US AND/OR THE SITE.
• USE ANY INFORMATION OBTAINED FROM THE SITE IN ORDER TO HARASS, ABUSE, OR HARM ANOTHER PERSON.
• MAKE IMPROPER USE OF OUR SUPPORT SERVICES OR SUBMIT FALSE REPORTS OF ABUSE OR MISCONDUCTS.
• USE THE SITE IN A MANNER INCONSISTENT WITH ANY APPLICABLE LAWS OR REGULATIONS.
• ENGAGE IN UNAUTHROISED FRAMING OF OR LINKING TO THE SITE.
• UPLOAD OF TRANSMIT (OR ATTEMPT TO UPLOAD OR TO TRANSMIT) VIRUSES, TROJAN HORSES, OR OTHER MATERIAL, INCLUDING EXCESSIVE USE OF CAPITIAL LETTERS AND SPAMMING (CONTINOUS POSTING OF REPETITIVE TEXT), THAT INTERFERES WITH ANY PARTY'S UNINTERRUPTED USE AND ENJOYMENT OF THE SITE OR MODIFIES, IMPAIRS, DISRIPS, ALTERS, OR INTERFERES WITH THE USE, FEATURES, FUNCTIONS, OPERATION, OR MAINTENANCE OF THE SITE.
• ENGAGE IN ANY AUTOMATED USE OF THE SYSTEM, SUCH AS USING SCRIPTS TO SEND COMMENTS OR MESSAGES, OR USING ANY DATA MINING, ROBOTS, OR SIMILAR DATA GATHERING AND EXTRACTION TOOLS.
• DELETE THE COPYRIGHT OR OTHER PROPRIETARY RIGHTS NOTICE FROM ANY CONTENT.
• ATTEMPT TO IMPERSONATE ANOTHER USER OR PERSON TO USE THE USERNAME OF ANOTHER USER.
• UPLOAD OR TRANSMIT (OR ATTEMPT TO UPLOAD OR TO TRANSMIT) ANY MATERIAL THAT ACTS AS A PASSIVE OR ACTIVE INFORMATION COLLECTION OR TRANSMISSION MECHANISM, INCLUDING WITHOUT LIMITATION, CLEAR GRAPHICS INTERCHANGE FORMATS ('GIFS'), 1X1 PIXELS, WEB BUGS, COOKIES, OR OTHER SIMILAR DEVICES (SOMETIMES REFERRED TO AS 'SPYWARE' OR 'PASSIVE COLLECTION MECHANISMS' OR 'PCMS')
• INTERFERE WITH, DISRUPT, OR CREATE AN UNDUE BURDEN ON THE SITE OR THE NETWORKS OR SERVICES CONNECTED TO THE SITE.
• HARASS, ANNOY, INTIMIDATE, OR THREATEN ANY OF OUR EMPLOYEES ENGAGED IN PROVIDING ANY PORTION OF THE SITE TO YOU.
• ATTEMPT TO BYPASS ANY MEASURES OF THE SITE DESIGNED TO PREVENT OR RESTRICT ACCESS TO THE SITE, OR ANY PORTION OF THE SITE.
• COPY OR ADAPT THE SITES SOFTWARE, INCLUDING BUT NOT LIMITED TO FLASH, PP, HTML, JAVASCRIPT, OR OTHER CODE.
• EXCEPT AS PERMITTED BY APPLICABLE LAW, DECIPHER, DECOMPILE, DISASSEMBLE, OR RESERVE ENGINEER ANY OF THE SOFTWARE COMPRISING OR IN ANY WAY MAKING UP A PART OF THE SITE.
• EXCEPT AS MAY BE THE RESULT OF STANDARD SEARCH ENGINE OR INTERNET BROWSER USAGE, USE, LAUNCH, DEVELOP, OR DISTRIBUTE ANY AUTOMATED SYSTEM, INCLUDING WITHOUT LIMITATION, ANY SPIDER, ROBOT, CHEAT UTILITY, SCRAPER, OR OFFLINE READER THAT ACCESSES THE SITE, OR USING OR LAUNCHING ANY UNAUTHORISED SCRIPT OR OTHER SOFTWARE.
• USE A BUYING AGENT OR PURCHASING AGENT TO MAKE PURCHASES ON THE SITE.
• MAKE ANY UNAUTHORISED USE OF USERNAMES AND/OR EMAIL ADDRESSED OF USERS BY ELECTRONIC OR OTHER MEANS FOR THE PURPOSE OF SENDING UNSOLICITED EMAIL, OR CREATING USER ACCOUNT BY AUTOMATED MEANS OR UNDER FALSE PRESENTNESS.
GUIDELINES FOR REVIEWS
WE MAY PROVIDE YOU AREAS ON THE SITE TO LEAVE REVIEWS OR RATINGS. WHEN POSTING A REVIEW, YOU MUST COMPLY WITH THE FOLLOWING CRITIRIA; (1) YOU SHOULD HAVE FIRSTHAND EXPERIENCE WITH THE ENTITY BEING REVIEWED; (2) YOUR REVIEWS SHOULD NOT CONTAIN OFFENSIVE PROFANITY, OR ABUSIVE, RACIST, OFFENSIVE, OR HATE LANGUAGE; (3) YOUR REVIEW SHOULD NOT CONTAIN DISCRIMINATORY REFERENCES BASED ON RELIGION, RACE, GENDER, NATIONAL ORIGIN, AGE, MARTIAL STATUS, SEXUAL ORIENTATION OR DISABILITY; (4) YOUR REVIEW SHOULD NOT CONTAIN REFERENCES TO ILLEGAL ACTIVITY; (5) YOU SHOULD NOT BE AFFILIATED WITH COMPETITORS IF POSTING NEGATIVE REVIEWS; (6) YOU SHOULD NOT MAKE ANY CONCLUSIONS AS TO THE LEGALITY OF CONDUCT; (7) YOU MAY NOT POST ANY FALSE OR MISLEADING STATEMENTS; AND (8) YOU MAY NOT ORGANISE A CAMPAIGN ENCOURAGING OTHERS TO POST REVIEWS, WHETHER POSITIVE OR NEGATIVE.
WE MAY ACCEPT, REJECT, OR REMOVE REVIEWS IN OUR SOLE DISCRETION. WE HAVE ABSOLUTELY NO OBLIGATION TO SCREEN REVIEWS OR TO DELETE REVIEWS, EVEN IF ANYONE CONSIDERS REVIEWS OBJECTIONABLE OR INACCURATE. REVIEWS ARE NOT ENDORSED BY US, AND DO NOT NECESSARILY REPRESENT OUR OPINIONS OR THE VIEWS OF ANY OF OUR AFFILIATES OR PARTNERS.
SUBMISSIONS
YOU ACKNOWLEDGE AND AGREE THAT ANY QUESTIONS, COMMENTS, SUGGESTIONS, IDEAS, FEEDBACK, OR OTHER INFORMATION REGARDING THE SITE ('SUBMISSIONS') PROVIDE BY YOU TO US ARE NON-CONFIDENTIAL AND SHALL BECOME OUR SOLE PROPERTY. WE SHALL OWN EXCLUSIVE RIGHTS, INCLUDING ALL INTELLECTUAL PROPERTY RIGHTS, AND SHALL BE ENTITLED TO THE UNRESTRICTED USE AND DISSEMINATION OF THESE SUBMISSIONS FOR ANY LAWFUL PURPOSE, COMMERCIAL OR OTHERWISE, WITHOUT ACKNOWLEDGEMENT OR COMPENSATION TO YOU. YOU HEARBY WAIVE ALL MORAL RIGHTS TO ANY SUCH SUBMISSIONS, AND YOU HEREBY WARRANT THAT ANY SUCH SUBMISSIONS ARE ORIGINAL WITH YOU OR THAT YOU HAVE THE RIGHTS TO SUBMIT SUCH SUBMISSIONS. YOU AGREE THERE SHALL BE NO RECOURSE AGAINST US FOR ANY ALLEGED OR ACTUAL INFRINGEMENT OR MISAPPROPRIATION OF ANY PROPRIETARY RIGHT IN YOUR SUBMISSIONS.
THIRD PARTY WEBSITE AND CONTENT
CERTAIN CONTENT, PRODUCTS AND SERVICES AVAILABLE VIA OUR SITE MAY INCLUDE MATERIALS FROM THIRD-PARTIES. THIRD-PARTY LINKS ON THIS SITE MAY DIRECT YOU TO THIRD-PARTY WEBSITES THAT ARE NOT ASSOCIATED WITH US. WE ARE NOT RESPONSIBLE FOR EXAMINE OR EVALUATING THE CONTENT OR ACCURACY AND WE DO NOT WARRANT AND WILL NOT HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY THIRD-PARTY MATERIALS, PRODUCTS, WEBSITES OR SERVICES.
WE ARE NOT LIABLE FOR ANY HARM OR DAMAGES RELATED TO THE PURCHASE OR USE OF GOODS, SERVICES, RESOURCES, CONTENT, OR ANY OTHER TRANSACTIONS MADE IN CONNECTION WITH ANY THIRD-PARTY WEBSITES. PLEASE REVIEW CAREFULLY THE THIRD-PARTY'S POLICIES AND PRACTICES AND MAKE SURE YOU UNDERSTAND THEM BEFORE YOU ENGAGE IN ANY TRANSACTION. COMPLAINTS, CLAIMS, CONCERNS OR QUESTIONS REGARDING THIRD-PARTY PRODUCTS SHOULD BE DIRECTED TO THE THIRD-PARTY.
PRIVACY POLICY
WE CARE ABOUT DATA PRIVACY AND SECURITY. PLEASE REVIEW OUR PRIVACY POLICY IN STORE POLICY. BY USING THE SITE, YOU AGREE TO BE BOUND BY OUR PRIVACY POLICY, WHICH IS INCORPORATED INTO THESE TERMS OF USE. PLEASE BE ADVISED THE SITE IS HOSTED IN THE UNITED KINGDOM WITH WIX.COM.
SITE MANAGEMENT
WE RESERVE THE RIGHT, BUT NOT THE OBLIGATION TO: (1) MONITOR THE SITE FOR VIOLATIONS OF THESE TERMS OF USE; (2) TAKE APPROPRIATE LEGAL ACTION AGAINST ANYONE WHO, IN OUR SOLE DISCRETION, VIOLATES THE LAW OR THESE TERMS OF USE, INCLUDING WITHOUT LIMITATION, REPORTING SUCH USER TO LAW ENFORCEMENT AUTHORITIES; (3) IN OUR SOLE DISCRETION AND WITHOUT LIMITATION REFUSE, RESTRICT ACCESS TO, LIMIT THE AVAILABILITY OF, OR DISABLE (TO THE EXTENT TECHNOLOGICALLY FEASIBLE) ANY OF YOUR CONTRIBUTIONS OR ANY PORTION THEREOF; (4) OTHERWISE MANAGE THE SITE IN A MANNER DESIGNED TO PROTECT OUR RIGHTS AND PROPERTY AND TO FACILITATE THE PROPER FUNCTIONING OF THE SITE.
SEVERABILITY
IN THE EVENT THAT ANY PROVISION OF THESE TERMS OF USE IS DETERMINED TO BE UNLAWFUL, VOID OR UNENFORCEABLE, SUCH PROVISION SHALL NONETHELESS BE ENFORCEABLE TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY THE UNENFORCEABLE PORTION SHALL BE DEEMED TO BE SEVERED FOR THESE TERMS OF USE, SUCH AS DETERMINATION SHALL NOT AFFECT THE VALIDITY AND ENFORCEABILITY OF ANY OTHER REMAINING PROVISIONS.
TERMS AND TERMINATION
THESE TERMS OF USE SHALL REMAIN IN FULL FORCE AND EFFECT WHILE YOU USE THIS SITE. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE YOUR ACCOUNT AND ANY INFORMATION AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
IF WE TERMINATE OR SUSPEND YOUR ACCOUNT FOR ANY REASON, YOU ARE PROHIBITED FROM REGISTERING AND CREATING A NEW ACCOUNT UNDER YOUR NAME, A FAKE OR BORROWED NAME, OR THE NAME OF ANY THIRD PARTY. IN ADDITION TO TERMINATING OR SUSPENDING YOUR ACCOUNT, WE RESERVE THE RIGHT TO TAKE APPROPRIATE LEGAL ACTION, INCLUDING WITHOUT LIMITATION PURSUING CIVIL, CRIMINAL AND INJUNCTIVE REDRESS.
MODIFICATIONS AND INTERRUPTIONS
WE RESERVE THE RIGHT TO CHANGE, MODIFY; OR REMOVE THE CONTENTS OF THE SITE AT ANY TIME OR FOR ANY REASON AT OUR SOLE DISCRETION WITHOUT NOTICE. HOWEVER, WE HAVE NO OBLIGATION TO UPDATE ANY INFORMATION ON OUR SITE. WE ALSO RESERVE THE RIGHT TO MODIFY OR DISCONTINUE ALL OR PART OF THE SITE WITHOUT NOTICE AT ANY TIME. WE WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY MODIFICATIONS, PRICE CHANGE, SUSPENSION, OR DISCONTINUANCE OF THE SITE.
WE CANNOT GUARANTEE THE SITE WILL BE AVAILABLE AT ALL TIMES. WE MAY EXPERIENCE HARDWARE, SOFTWARE, OR OTHER PROBLEMS OR NEED TO PREFORM MAINTENANCERELATED TO THE SITE, RESULTING IN INTERRUPTIONS, DELAYS, OR ERRORS. WE RESERVE THE RIGHT TO CHANGE, REVISE, UPDATE, SUSPEND, DISCONTINUE, OR OTHERWISE MODIFY THE SITE AT ANY TIME OR FOR ANY REASON WITHOUT NOTICE TO YOU. YOU AGREE THAT WE HAVE NO LIABILITY WHATSOEVER FOR ANY LOSS, DAMAGE, OR INCONVENIENCE CAUSED BY YOUR INABILITY TO ACCESS OR USE THE SITE DURING ANY DOWNTIME OR DISCONTINUANCE OF THE SITE.
CORRECTIONS
THERE MAY BE INFORMATION ON THE SITE THAT CONTAINS TYPOGRAPHICAL ERRORS, INACCURACIES, OR OMISSIONS, INCLUDING DESCRIPTIONS, PRICING, AVAILABILITY, AND VARIOUS OTHER INFORMATION. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS, INACCURACIES, OR OMISSIONS AND TO CHANGE OR UPDATE THE INFORMATION ON THE SITE AT ANY TIME, WITHOUT PRIOR NOTICE.
GOVERNING LAW
THESE CONDITIONS ARE GOVERNED BY AND INTERPRETED FOLLOWING THE LAWS OF THE UNITED KINGDOM, AND THE USE OF THE UNITED NATIONS CONVENTION OF CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS IS EXPRESSLY EXCLUDED. IF YOUR HABITUAL RESIDENCE IS IN THE EU, AND YOU ARE A CONSUMER, YOU ADDITIONALLY POSSESS THE PROTECTION PROVIDED TO YOU BY OBLIGATORY PROVISIONS OF THE LAW OF YOUR COUNTRY OF RESIDENCE. BRANCHED STUDIO. AND YOURSELF BOTH AGREE TO SUBMIT TO THE NON-EXCLUSIVE JURISDICTION OF THE COURTS, WHICH MEANS THAT YOU MAY MAKE A CLAIM TO DEFEND YOUR CONSUMER PROTECTION RIGHTS IN REGARDS TO THESE CONDITIONS OF USE IN UNITED KINGDOM, OR IN THE EU COUNTRY IN WHICH YOU RESIDE.
INDEMNIFICATION
YOU AGREE TO DEFEND, INDEMNIFY AND HOLD US HARMLESS, INCLUDING OUR SUBSIDIARIES, AFFILIATES, AND ALL OF OUR RESPECTIVE OFFICERS, AGENTS, PARTNERS AND EMPLOYEES, FROM AND AGAINST AND LOSS, DAMAGE LABILITY, CLAIM, OR DEMAND, INCLUDING REASONABLE ATTORNEY'S FEES AND EXPENSES, MADE BY ANY THIRD-PARTY DUE TO OR ARISING OUT OF; (1) YOUR CONTRIBUTIONS; (2) USE OF THE SITE; (3) BREACH OF THESE TERMS OF USE; (4) ANY BREACH OF YOUR REPRESENTATION AND WARRANTIES SET FORTH IN THESE TERMS OF USE; (5) YOUR VIOLATION OF THE RIGHTS OF A THIRD PARTY, INCLUDING BUT NOT LIMITED TO INTELLECTUAL PROPERTY RIGHTS. NOTWITHSTANDING THE FOREGOING, WE RESERVE THE RIGHT, AT YOUR EXPENSE, TO ASSUME THE EXCLUSIVE DEFENCE AND CONTROL OF ANY MATTER FOR WHICH YOU ARE REQUIRED TO INDEMNIFY US, AND YOU AGREE TO COOPERATE, AT YOUR EXPENSE, WITH OUR DEFENCE OF SUCH CLAIMS. WE WILL USE REASONABLE EFFORTS TO NOTIFY YOU OF SUCH CLAIM, ACTION, OR PROCEEDING WHICH IS SUBJECT TO THIS INDEMNIFICATION UPON BECOMING AWARE OF IT.
USER DATA
WE WILL MAINTAIN CERTAIN DATA THAT YOU TRANSMIT TO THE SITE FOR THE PURPOSE OF MANAGING THE PERFORMANCE OF THE SITE'S WELL AS DATA RELATING TO YOUR USE OF THE SITE. ALTHOUGH WE PREFORM REGULAR ROUTINE BACKUPS OF DATA, YOU ARE SOLELY RESPONSIBLE FOR ALL DATA THAT YOU TRANSMIT OR THAT RELATES TO ANY ACTIVITY YOU HAVE UNDERTAKEN USING THE SITE. YOU AGREE THAT WE SHALL HAVE NO LIABILITY TO YOU FOR ANY LOSS OR CORRUPTION OF ANY SUCH DATA, AND YOU HEREBY WAIVE ANY RIGHT OF ACTION AGAINST US ARISING FROM ANY SUCH LOSS OR CORRUPTION OF SUCH DATA.
CONTACT INFORMATION
IN ORDER TO RESOLVE A COMPLAINT REGARDING THE SITE OR TO RECEIVE FURTHER INFORMATION REGARDING USE OF THE SITE, PLEASE CONTACT US AT HELLO@WILD-IVY.COM
OUR CUSTOMERS ARE THE HEART OF WILD IVY WHICH IS WHY WE BELIEVE YOU DESERVE A FRIENDLY AND CARING CUSTOMER SERVICE - DON'T FORGET WE ARE ONLY AN EMAIL AWAY AND ALWAYS HAPPY TO HELP.
UPDATED: 28TH AUGUST 2024
WE ARE COMMITTED TO PROTECTING YOUR PERSONAL INFORMATION AND YOUR RIGHTS TO PRIVACY. THE PURPOSE OF THIS PRIVACY NOTICE IS TO EXPLAIN TO YOU WHAT INFORMATION WE COLLECT, HOW WE USE IT, AND WHAT RIGHTS YOU HAVE IN RELATION TO IT.
WHAT INFORMATION DO WE COLLECT?
• WE COLLECT PERSONAL INFORMATION THAT YOU PROVIDE TO US WHEN YOU REGISTER AN ACCOUNT ON THE WEBSITE, MAKE A PURCHASE OR ENGAGE IN ANY CONTACT WITH US, SUCH AS YOUR NAME, PHONE NUMBER, EMAIL ADDRESS AND DELIVERY ADDRESS.
• WE ALSO COLLECT PAYMENT DATA, THIS IS NECCESSARY IN ORDER TO PROCCESS YOUR PAYMENT WHEN MAKING A PURCHASES. ALL PAYMENT DATA IS STORED BY WIX PAYMENTS OR PAYPAL. YOU MANY FIND THEIR PRIVACY NOTICE LINKS HERE:
HTTPS://WWW.PAYPAL.COM/US/WEBAPPS/MPP/UA/PRIVACY-FULL#PERSONALDATA
HTTPS://WWW.WIX.COM/ABOUT/TERMS-OF-PAYMENTS
• WHILST BROWSING OUR STORE, WE AUTOMATICALLY RECEIVE YOUR COMPUTER'S INTERNET PROTOCOL (IP) ADDRESS IN ORDER TO PROVIDE US WITH INFORMATION THAT HELPS US LEARN ABOUT YOUR BROWSER AND OPERATING SYSTEM. THIS INFORMATION IS PRIMARILY NEEDED TO MAINTAIN THE SECURITY AND OPERATION OF OUR WEBSITE AND FOR OUR INTERNAL ANALYTICS AND REPORTING PURPOSES.
• IF YOU HAVE SIGNED UP TO RECEIVING EMAIL MARKETING, YOU HAVE GAVE US PERMISSION TO SEND EMAILS ABOUT OUR STORE, DISCOUNT CODES, NEW PRODUCTS AND OTHER UPDATES.
CONSENT
WHEN YOU PROVIDE US WITH PERSONAL INFORMATION TO COMPLETE A TRANSACTION, WE IMPLY THAT YOU CONSENT TO US COLLECTING THIS INFORMATION AND USING IT FOR THAT SPECIFIC REASON ONLY.
IF WE ASK FOR YOUR PERSONAL INFORMATION FOR MARKETING REASONS, WE WILL EITHER ASK YOU DIRECTLY FOR YOUR CONSENT OR PROVIDE YOU WITH AN OPPORTUNITY TO SAY NO AND OPT OUT.
DISCLOSURE
WE MAY DISCLOSE YOUR PERSONAL INFORMATION IF WE ARE REQUIRED BY LAW TO DO SO OR IF YOU VIOLATE OUR TERMS OF SERVICE.
HOW DO WE USE YOUR INFORMATION?
WE USE PERSONAL INFORMATION COLLECTED VIA OUR WEBSITE FOR A VARIETY OF PURPOSES DESCRIBED BELOW.
• REQUEST FEEDBACK: WE MAY USE YOUR INFORMATION TO REQUEST FEEDBACK AND TO CONTACT YOU ABOUT YOUR USE OF OUR WEBSITE.
• TO MANAGE USER ACCOUNT: WE MAY USE YOUR INFORMATION FOR THE PURPOSE OF MANAGING OUR ACCOUNT AND KEEPING IT IN WORKING ORDER.
• TO SEND ADMINISTRATIVE INFORMATION TO YOU: WE MAY USE YOUR PERSONAL INFORMATION TO SEND YOU NEW PRODUCT ALERTS, SERVICE AND NEW FEATURE AND/OR INFORMATION ABOUT CHANGES TO OUR TERMS, CONDITIONS AND POLICIES.
• TO PROTECT OUR SERVICES: WE MAY USE YOUR INFORMATION AS PART OF OUR EFFORTS TO KEEP OUR WEBSITE SAFE AND SECURE (FOR EXAMPLE: FOR FRAUD MONITORING AND PREVENTION).
• TO ENFORCE OUR TERMS, CONDITIONS AND POLICIES FOR BUSINESS PURPOSES, TO COMPLY WITH LEGAL AND REGULATORY REQUIREMENTS.
• FULFIL AND MANAGE YOUR ODER: WE MAY USE YOUR INFORMATION TO FULFIL AND MANAGE YOUR ORDERS, PAYMENTS, RETURNS AND EXCHANGES MADE THROUGH THE WEBSITE.
• ADMINISTER PRIZE DRAWS AND COMPETITIONS: WE MAY USE OUR INFORMATION TO ADMINISTER PRIZE DRAWS AND COMPETITIONS WHEN YOU ELECT TO PARTICIPATE IN OUR COMPETITIONS.
• TO RESPOND TO USER INQUIRIES/ OFFER SUPPORT TO USERS: WE MAY USE YOUR INFORMATION TO RESPOND TO YOUR INQUIRIES AND SOLVE ANY POTENTIAL ISSUES YOU MAY HAVE WITH THE USE OF OUR SERVICES.
• TO SEND YOU MARKETING AND PROMOTIONAL COMMUNICATION: WE MAY USE THE PERSONAL INFORMATION YOU SEND TO US FOR OUR MARKETING PURPOSES, IF THIS IS IN ACCORDANCE WITH YOUR MARKETING PREFERENCES. FOR EXAMPLE, WHEN EXPRESSING AN INTEREST IN OBTAINING INFORMATION ABOUT US AND OUR WEBSITE, SUBSCRIBING TO MARKETING OR OTHERWISE CONTACTING US, WE WILL COLLECT PERSONAL INFORMATION FROM YOU. YOU CAN OPT-OUT OF OUR MARKETING EMAILS AT ANY TIME.
HOW DO WE KEEP YOUR INFORMATION SAFE?
IN ORDER TO PROTECT YOUR PERSONAL INFORMATION, WE HAVE IMPLEMENTED APPROPRIATE SECURITY MEASURES AND PRECAUTIONS TO ENSURE NO INFORMATION IS LOST, MISUSED, ALTERED OR DESTROYED. HOWEVER, DESPITE OUR BEST EFFORTS TO SECURE YOUR INFORMATION, NO ELECTRONIC TRANSMISSION OVER THE INTERNET OR INFORMATION STORAGE TECHNOLOGY CAN BE GUARANTEED TO BE 100% SECURE.
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
WE ONLY SHARE INFORMATION WITH YOUR CONSENT, TO COMPLY WITH LAWS, TO PROVIDE YOU WITH SERVICES, TO PROTECT YOUR RIGHTS, OR TO FULFIL BUSINESS OBLIGATIONS.
WE ONLY SHARE AND DISCLOSE YOUR INFORMATION WITH THE FOLLOWING CATEGORIES OF THIRD PRTIES.
• PAYMENT PROCESSORS
• DATA ANALYTICS SERVICES
IF WE HAVE PROCESSED YOUR DATA BASED ON YOUR CONSENT AND YOU WISH TO REVOKE YOUR CONSENT, PLEASE CONTACT US AT HELLO@WILD-IVY.COM
HOW LONG DO WE KEEP YOUR INFORMATION?
WE WILL ONLY KEEP YOUR PERSONAL INFORMATION FOR AS LONG AS IT IS NECESSARY FOR THE PURPOSES SET OUT IN THIS PRIVACY NOTICE, UNLESS A LONGER RETENTION PERIOD IS REQUIRED OR PERMITTED BY LAW. NO PURPOSE IN THIS NOTICE WILL REQUIRE US KEEPING YOUR PERSONAL INFORMATION FOR LONGER THAN THE PERIOD OF TIME IN WHICH USERS HAVE AN ACCOUNT WITH US.
WHAT ARE YOUR PRIVACY RIGHTS?
IN SOME REGIONS, SUCH AS THE EUROPEAN ECONOMIC AREA (EEA) AND UNITED KINGDOM (UK), YOU HAVE RIGHTS THAT ALLOW YOU GREATER ACCESS TO AND CONTROL OVER YOUR PERSONAL INFORMATION. YOU MAY REVIEW, CHANGE, OR TERMINATE YOUR ACCOUNT AT ANY TIME.
ACCOUNT INFORMATION
IF YOU WOULD AT ANY TIME LIKE TO REVIEW OR CHANGE THE INFORMATION IN YOUR ACCOUNT OR TERMINATE YOUR ACCOUNT, YOU CAN:
• LOG IN TO YOUR ACCOUNT SETTING AND UPDATE YOUR USER ACCOUNT.
UPON YOUR REQUEST TO TERMINATE YOUR ACCOUNT, WE WILL DEACTIVATE OR DELETE YOUR ACCOUNT AND INFORMATION FROM OUR ACTIVE DATABASES. HOWEVER, WE MAY RETAIN SOME INFORMATION IN OUR FILES TO PREVENT FRAUD, TROUBLESHOOT PROBLEMS, ASSIST WITH ANY INVESTIGATIONS, ENFORCE OUR TERMS OF USE AND/OR COMPLY WITH APPLICABLE LEGAL REQUIREMENTS.
OPTING OUT OF EMAIL MARKETING
YOU CAN UNSUBSCRIBE FROM OUR MARKETING EMAIL LIST AT ANY TIME BY CLICKING ON THE UNSUBSCRIBE LINK IN THE EMAILS THAT WE SEND OR BY CONTACTING US USING THE DETAILS PROVIDED BELOW. YOU WILL THEN BE REMOVED FROM THE MARKETING EMAIL LIST - HOWEVER, WE MAY STILL COMMUNICATE WITH YOU, FOR EXMAPLE TO SEND YOU SERIVICE RELATED EMAILS THAT ARE NECESSARY FOR THE ADMINISTRATION AND USE OF YOUR ACCOUNT, TO RESPOND TO SERVICE REQUESTS, OR FOR OTHER NON-MARKETING PURPOSES. TO OTHERWISE OPT-OUT, YOU MAY:
• ACCESS YOUR ACCOUNT SETTINGS AND UPDATE YOUR PREFERENCES.
CHANGES TO THIS PRIVACY POLICY
WE RESERVE THE RIGHT TO MODIFY THIS PRIVACY POLICY AT ANY TIME. THE UPDATED VERSION WILL BE INDICATED BY AN UPDATED 'REVISED' DATE AND THE UPDATED VERSION WILL BE EFFECTIVE AS SOON AS IT IT IS ACCESSIBLE. WE ENCOURAGE YOU TO REVIEW THIS PRIVACY NOTICE FREQUENTLY TO BE INFORMED OF HOW WE ARE PROTECTING YOUR INFORMATION.
CONTACT INFORMATION
IF YOU HAVE ANY QUESTIONS OR COMMENTS ABOUT THIS NOTICE, YOU MAY CONTACT US VIA EMAIL AT HELLO@WILD-IVY.COM
